Privacy Policy

1. Introduction

The Ledger Company ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theledgerco.in and use our services. By using our platform, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, PAN number, Aadhaar number, address, and other KYC documents you provide during registration or service requests.
• Business Information: Company name, CIN, GSTIN, director details, shareholding patterns, and authorized capital information.
• Payment Information: Payment method details are processed securely through Razorpay. We do not store your card numbers or UPI PINs on our servers.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected automatically.
• Communication Data: Messages exchanged through our order messaging system, support inquiries, and feedback.

3. How We Use Your Information

• To process your company registration, compliance filings, and other requested services.
• To verify your identity through OTP verification (via MSG91) and email verification.
• To communicate with you about your orders, obligations, and compliance deadlines.
• To process payments securely through Razorpay.
• To send proactive compliance reminders and filing deadline alerts.
• To assign your work to our internal compliance specialists for efficient processing.
• To improve our platform, services, and user experience.
• To comply with legal obligations and regulatory requirements.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Government Authorities: MCA, Income Tax Department, GST authorities, and other regulatory bodies as required for your filings.
• Payment Processors: Razorpay for secure payment processing.
• Communication Providers: MSG91 for OTP and SMS notifications, SMTP email services for email communications.
• Analytics Services: Vercel Analytics for website performance monitoring.

5. Data Security

We implement industry-standard security measures to protect your data. This includes encrypted data transmission (HTTPS/SSL), secure password hashing (bcrypt), HTTP-only authentication cookies, rate-limited API endpoints, and secure OTP verification. Payment data is handled entirely by Razorpay's PCI-DSS compliant infrastructure.

6. Data Retention

We retain your personal and business information for as long as your account is active or as needed to provide services. Filing records and compliance documents are retained as required by Indian law (typically 8 years for tax records). You may request deletion of your account data by contacting us, subject to legal retention requirements.

7. Your Rights

• Access: Request a copy of your personal data we hold.
• Correction: Update or correct inaccurate information via your profile settings.
• Deletion: Request deletion of your data (subject to legal retention requirements).
• Portability: Request your data in a structured, machine-readable format.

8. Cookies

We use essential cookies for authentication (session tokens) and platform functionality. We use Vercel Analytics for anonymized usage statistics. We do not use third-party advertising cookies or trackers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: